Frequently Asked Questions
Everything you need to know about our dermatologist-tested formulas.
Are Advanced Clinicals products cruelty-free?
Yes, we are proud to be a cruelty-free brand. We do not test our products or ingredients on animals at any stage of the production process.
How long does it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping within the United States usually takes 3-5 business days to arrive.
Where are your products manufactured?
All Advanced Clinicals products are formulated and manufactured in our high-tech facility in Chicago, Illinois, ensuring the highest quality standards.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product within 30 days for a full refund or exchange.
Can I use multiple serums at the same time?
Yes, you can layer our serums. We recommend applying thinner, water-based serums first, followed by thicker, oil-based formulas or creams for maximum absorption.
Are your products safe for sensitive skin?
Our products are dermatologist and allergy tested. However, we always recommend performing a patch test on a small area of skin before full application, especially if you have highly sensitive skin.